What to Expect on Your First Visit

In your search for a veterinary facility, we believe you should expect high-quality care as well as great service. Our goal has been to assemble a team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world-class service and a state-of-the-art veterinary facility.

Your pet’s annual vet check-up will include a total physical exam with a thorough investigation of your pet’s head, body, tail, and all his or her assorted cavities. Because even the most cooperative pet may not readily go along with a tooth and gum brushing, an annual cleaning by your veterinarian may be in order. Like you, your pet can lose his or her teeth due to decay and neglect. It’s a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet but also of notes on things like your pet’s elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet’s behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain the results of your pet’s medical tests.

Our doctors may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.

Payment Options

Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service, and minimizing costs, we do not bill. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), cash, and Scratchpay. All cards must be signed by the owner of the card.

 

CareCredit

Flexible Financing with the CareCredit credit card. CareCredit gives you a convenient, flexible way to pay for care for the whole family—including pets! With no interest if paid in full within 6 months on qualifying purchases of $200 or more, you can pay over time with convenient monthly payments.* Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within the promotional period. Minimum monthly payments required.

See if you prequalify with no impact to your credit score. *No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. For new accounts: Purchase APR (interest rate) is 29.99%; Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

Pet Insurance

Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service, and minimizing costs, we do not bill. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), and cash. All cards must be signed by the owner of the card.

Nationwide Pet Insurance ASPCA Pet Insurance