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Testimonials

Read What Our Clients Say

  • "New hospital on the block! The facility looks really nice. I really enjoyed talking with Dr Sohi. He was amazing, he took time to examine my baby Chico and discussed everything in simple terms for me to explain. I really appreciate it, glad to know my baby is in good hands!"
    Amanda M.
  • "We recently moved into the area and needed to take our puppy in right away for an infection. I was surprised that they were so accommodating, getting us in right away. Their hours are awesome! There was a slight mix-up, however, when we first arrived and we had to wait a bit for the doctor to arrive, but it was no big deal and they were super apologetic about it. Once our puppy was seen, the doctor was very thorough. I always thought my vet in Cleveland was thorough, but these guys went the extra mile, checking our dog's mechanics, asking question about behavior, etc. Though a little on the pricey side, that's what we've come to expect in San Francisco. We are just so appreciative of the fast, thorough care they gave our puppy. Everyone we have worked with so far there was incredibly kind. The doctor even called us late on a Sunday evening to give us the results of our puppies bacterial culture. Truly, above and beyond."
    Jennifer W.
  • "We had a very good experience here with our sick doggie. The location was easy to find and parking relatively easy (large but busy parking lot). The clinic is very well kept, clean and modern interior. The staff were friendly and accommodating and the vet tech who helped us was very caring. Dr. Sohi seemed very knowledgeable and thorough and offered us several different options and levels of diagnostics and care (12 hours later, after a prescription medication and home remedy suggestions, doggie is looking better). They weren't aggressively pushing services, really allowed us to decide. And the pricing seemed very reasonable. We'll definitely take the little one back here for his care."
    Darren O.
  • "I'm literally crying right now we just had to put our 15 year old pug to sleep today and was searching the web for anyone that was open on the weekend and could do it soon because Lola was suffering and dying in our arms.City pet Hospital put a surgery on hold so that we could come in . The staff especially Mike were so nice and caring they made a tough situation easier. Thank you guys!!"
    Scot M.
  • "I found City Pet Hospital on my Fb feed, and found out they had a dental cleaning special. I decided to take both my dogs in for the free exams. Turned out both dogs needed a dental cleaning. From the time we walked in I felt comfortable and even more so when we meet Dr. Sohi!! If anyone knows me they know I love my dogs like my kids! Through out their procedures they kept me updated, and when it came to Pippa their was an issue with her blood test. Dr. Sohi talked with me and we came to a decision we both felt comfortable with! I called several time to check on them and found the Staff were giving them cuddles as they were there for more than 8 hrs! Made my heart smile. I have to say I am so happy with my experience at City Hospital that all day Saturday I told many fur baby parents about City Hospital!!"
    Cynthia S.
  • "Took my puppy in for her first exam at 8:30pm. Dr Sohi & Karla could not have been nicer or more helpful. They answered all of our questions without rushing us. Our dog was very comfortable there. Love their service and their hours. Our Emme found her Vet."
    T E.
  • "This place was awesome! I'm a first time pet owner and they were more than kind and helpful. Dr. Sohi, Carla and the receptionist answered all of my questions and were very patient with me. They treated my dog Zoe very well and made sure that she received all the vaccines and medicine she needed. They're also very quick to answer phones and emails! Zoe has found her permanent Vet family :)"
    Ivy Z.
  • "Searched awhile and found this gem of vet services for my first little dog, a nine pounder, and am so glad I did. Everyone there is attentive, has built a relationship with my dog and I, and I'm confident with the care and attention he gets. Dr. Sohi does not walk out of the door until he knows you have no more questions and Michael (who absolutely super rocks) always ensures I understand instructions for meds and care. All the vet assistants rock, really. Theyre an email or phone call away and appointments couldnt be more convenient."
    Sophia S.
  • "My puppy loves this place! Since day 1, everyone has treated him so nicely. They are so professional, knowledgeable, and willing to help you either by phone or in person."
    Andrea C.
  • "I have rarely been so impressed by a new business as I have been by this one! They only opened at the beginning of the year, but in my book they have knocked it out of the park. It is difficult to find veterinary care at a reasonable rate, especially within the SF city limits. This brand new, fully remodeled vet hospital has had a lot of care and thoughtful planning put into it. When you couple all of that with extraordinarily long open hours (7 days a week, including evening hours with no extra charge for nights and weekends), first visit free, discounts for seniors and rescued pets, special rates for dental cleaning, spay and neuter surgery and more, you're well on your way to success. And on top of all that the staff I've met have been exceptional. I was so impressed by Dr. Sohi and his care of my new golden retriever puppy. It was just a check up but he gave me plenty of time. He is very personable and thorough."
    Kristina H.
  • "Caring and attentive to their 4-legged patients. The vet and each staff member is considerate and sensitive to pet parents in distress."
    Jacqueline T.
  • "I brought my pup Simba to city pet hospital. The facility is really nice. The staff is very welcoming, they gave me a tour. Dr Sohi was really nice as well. Overall I really liked the practice and I think we found our new vet."
    Sherry M.
  • "This place was the only place that would see my 1yr old cat complimentary first visit for a wellness check and when I got there everyone was pleasant and knowledgeable turned out my cat was perfect weight and he got his rabies shot and a plan of shots when I come back as fit to my wallet ! The staff was great and the doctor was very honest and sincere good vibes all around!! I definitely recommend"
    Loop C.
  • "They were excellent. The staff were very nice. Mike gave us great customer service. I took our 17 yr old cat Roxy there last week for a cough she has not been to a vet in years do to being healthy. It turns out she had bronchitis. They did an xray, gave her a shot of antibiotics and is now on steroids and doing well. Mike even sold me a carrier for her very cheap. I would highly recommend you to check them out. Also they have great hours. Very pleased."
    Lisa B.
  • "I'm so impressed with this business that I absolutely must share my experience. I haven't trimmed my dogs nails in about a year. I KNOW, IM A BAD DOG MOM. We had a baby, have another on the way and my priorities have been elsewhere. At about 8 o'clock on a Wednesday night, my dog went to scratch her face and her nail got caught in her eye. I was mortified. As my Dremel was on the charger I started frantically calling around to every Petsmart/ PetCo/grooming place I could find on google maps. Of course nothing was open. I then started searching vets, no one would see her, then I called this place and I was in an exam room with Mike within 15 minutes of my phone conversation with him. Honestly Mike is such a quality employee, if I had my own business I'd try to steal him myself. When I got there he got me right into a room, offered me water, coffee etc and he got down to BUSINESS on her nails. He was not shy with the trim, handled my dog so well and did a WAY better job than I expected."
    Jennie R.
  • "This is my first vet experience and so far so good. I made a request online for an appointment and got a response the same day. The clinic is clean , quiet, and welcoming and they have coffee! The staff was very friendly and showered my puppy with attention. The tech was very knowledgeable and answered a lot of my questions that I had as a first time pet owner. I liked that the The vet (Dr Soji )gave me advice about things that I had not considered. The wait time and consultation time varies, however they do a thorough job and provide good customer service. Just like any business they may have days when they have less staff or are busier than usual so when you make an appointment don't be in a rush."
    Miss S.
  • "First visit to this pet hospital, so the exam was free. My 2 yr old FIV cat has gum problems and I wanted to see if he needed teeth cleaning. He has major gingivitis due to his disease and the doctor confirmed that there was nothing we could do about it and a dental cleaning would not help him any, because he doesn't have any tartar build up. He's healthy besides his inflamed gums. The doctor said as long as he's eating well, just keep giving him the same dental treats and get him checked yearly, he'll be fine. The only thing that can be done for him in the future is to remove all his teeth. I'd hate for that to happen, but I guess that could be done in the future if he is in pain and won't eat. I'm sure other hospitals could have said to get his teeth cleaned and that would have been $400+. Glad he was honest!"
    A. C.
  • "Very impressed with the service here. The vet techs and vet were really thorough and conscientious of my dog's needs. We went through her full history and they were up front about costs, risks, and necessity. We got took most of the vets recommendations. In the end, it didn't break the bank. There have a nice waiting area with coffee and tea while you wait. Im very happy to have a new vet for out pet."
    Morgan R.
  • "Today was the first time I've visited City Pet Hospital. I brought in my 3 month old, female kitten....turns out she is actually a HE, and only 2 1/2 months! I was shocked But I digress - all in all the experience was top notch. Mike was fantastic and answered all my silly questions, and Dr. Sohi was so patient with my fierce little boy. I definitely recommend! They offer great package deals as well to make care much more affordable without cutting their quality of care. Thanks so much guys!!"
    Savannah B.
  • "I took my dog Kitty because she had a lose tooth. It turned out she had 9 lose teeth and needed to repair a fistula because she lost one of incisor tooth. I went to her first appointment, which was free of charge, they booked her for her procedure 3 days later. I dropped her off in the morning and picked her up in the evening around 7pm. The staff are amazing, super friendly and caring. Dr. Bikram Sohi did an outstanding job on Kitty, cleaned her teeth, extracted teeth, repaired the fistula and now Kitty is a happy doggie.
    (When I picked up Kitty @ 7pm, one of the assistants had her on his lap while he was working, making Kitty feel better since she was in pain from the surgery). I highly recommend City Pet Hospital."
    Karla Q.
  • "We found City Pet on Memorial Day, when our newly adopted dog Nina was suddenly very sick. We live in SF and our normal vet was closed. That first visit turned into several days of visits while Dr Sohi got to the bottom of what was wrong with our little girl. The team there, Dr Sohi, Mike, Karen, and all the staff are so kind and caring for your pet. They treated our girl as one of their own. Dr Sohi is a fantastic vet. I appreciated the time he took explaining, and his general demeanor is very warm and calming.

    Other things to note:
    - Parking in the area sucks. It's a crazy busy shopping center.
    + The fact they are open so late every day is a huge plus.

    The team clearly works long hours and are a small practice, so I hope to see them have much success.

    Thank you City Pet!"
    Rebecca L.
  • "They're really nice and they are not transactional. I took my dog there bec he wasn't feeling well...the vet is nice even the staff too. Price wise, they don't take advantage of you."
    C J.
  • "First time at a Vet clinic! Was so nervous to take my puppy to the vets but this office is great and everyone is so nice. Will definitely recommend this place."
    Isa A.
  • "First time decide to try new vet for my Dog,
    All staff so nice. Doctor Sohi so professional,
    Price reasonable. Receptionists were very welcoming. Me and Handsome Man/Rocky will definitely be back!"
    Maxxx V.
  • "I had appointment today at 6:15. I got there a few minutes before and I ended up waiting for almost an hour. When I asked the person at the desk when I'd be helped she was rude, tried to argue that I was 2 minutes late when I know I wasn't and what does that have to do with anything?! She told me to just keep waiting? Is that how you talk to your customers? I took my dog there hoping to get help because he's been very sick. That's the whole purpose of an appointment to not wait or at least as long as I did."
    Seifallah S.
  • "I would echo the one star reviews. There is a long wait time to see the vet. Staff have no sense of urgency or value your time when I brought my dog for treatment. Though friendly, they make you wait and wait. The pet hospital did not have dog's medication and told me to return the following day. Fast forward to the next day, it was a wasted trip, they still haven't received the medication. It was followed up with a I don't care attitude. I asked for a refund and found the medication at pet food express. They are close to home, but I would not return."
    Jay W.
  • "Amazing service. Mike and all the vet techs were extremely nice and comforting. They really care for your animals. The Vet is very smart and knows what he is doing.

    I came because my dog was throwing up and pooping some blood. They were able to figure it out and find out it was nothing life threatening. Gave him the proper medicine. Within 12 hours he was back to normal.

    I couldn't be happier with the care that he received here. I would recommend anyone to being their pet in for any issue."
    Pablo A.
  • "We had a fantastic experience with City Pet Hospital in our search for an affordable dental cleaning service for our dog in the Bay Area. I called in on Friday and was already able to schedule a dental consult exam the next day and the cleaning itself was completed on Sunday.

    The staff were so kind and helpful. The vet techs and veterinarians took their time to answer all our questions with no feeling of being rushed. Dr. Lanzot did a fabulous job on the dental cleaning for our 6 year old adopted dog. Right after the procedure his teeth were beautiful, healthy looking and he no longer had bad breath.

    Overall, great hours, services, terrific prices and quality of care. The SFSPCA and most practices had given us estimates of over $1000 for basic dental cleaning under anesthesia. We feel so lucky to have found City Pet Hospital's special $300 (1/2 off original pricing) promotion for their grand opening. Thank you for making dental care affordable!"
    Patty F.
  • "Now most would give a 5 star review for such a seemingly miraculous recovery, but what made the biggest impression on me is when we came in for our follow-up visit. The staff is amazingly thoughtful and patient and Feeniks who is a "big baby" will howl and nip at the hand holding the stethoscope and put up quite a fight. (Yes, he does that.. bad dog!) Yet even with such an uncooperative dog the staff handled Feeniks well and with kindness. I think, though I am not holding my breath, he might even enjoy his next visit."
    Ichiban H.
  • "Good 1st experience bringing my baby Mimi's, very friendly and courteous staff and veterinarian dr. Will definitely come back for future visits. Hours and location make it very convenient"
    Ronette B.
  • "We are a cat family and in November we adopted our first puppy. We immediately took her to the City Pet Hospital for her checkup and they were very thorough. The Veterinarian spent a lot of time with us explaining how to care for her, making sure she was healthy and walking us through the follow-up steps. We have been back with additional checkups / shots and fleas and have found everyone to be very friendly, caring, knowledgeable, willing to go out of their way to help us and the prices are very reasonable versus other places we have gone in the neighborhood. We highly recommend the City Pet Hospital and will continue to bring our newest family member as well as our cat."
    Sufyan H.
  • "What an incredible vet team! They are caring, professional, hard-working, and compassionate. Dr. Sohi, Mike, Christine, Kelly and Jeremiah and the whole team took excellent care of my cat Timmy and also of me. They all went over and above what I've ever seen at any vet or doctor office to facilitate the very best possible outcome. They even went to bat with my pet insurance company and won. I am so grateful that I found them and wouldn't go anywhere else. If I could give them more than 5 stars I would."
    Nancy C.
  • "We saw Dr. Caran (not sure if I spelled that right). But he was awesome! You can tell he loves his job and loves animals. After checking each cat, he held them and pet them, making them feel safe. One of my cats has the sniffles, and he didn't try to sell me on medications or procedures. He gave me his true and genuine opinion and told me to try Benadryl and if that doesn't work, we can do further testing. But since his heart and lung sounds were good, there was no need for any procedure or medicine. It's hard to come by a doctor who just cares, and is not all about the money.

    Definitely will be coming back here again!"
    Kimiko H.
  • "Found City Pet Hospital through Yelp and it was the best thing I could of ever done for my EB Rollie. Since I brought home my little guy he's had a whole mess of issues from ear infections to cherry eye and also his vaccinations. Every visit I was always greeted with such happy faces and love for my pup. He loves going to visit Mike, Christine and staff. His tail goes about 100 miles per hour. The staff is amazing and so caring. Both Doctors are terrific and the clinic itself is always clean. They also take the time to follow-up after every visit when Rollie has been sick to make sure I don't have any questions or concerns. They are truly great! Keep up the great work!"
    Patricia M.
  • "We had a great experience with City Pet Hospital with my cat's dental issues. I'll keep my points simple.

    The doctor was knowledgeable and easy going. He didn't push for any medications or procedures that were not necessary.

    I loved all the nurses who were all kind and caring. They took time to explain all the medications and made sure all my questions were answered.

    The fees were reasonable and surprisingly less than I expected.

    We did not experience a long waiting time but it did seem busy.

    We are very happy with their care and will be coming back again."
    Miyabi L.
  • "What an amazing place! I went here for my cat due to some complications with her kidney disease and they were so thorough and clear about what needed to happen next. I highly recommend bringing your pet here. They really care and I never write reviews but they earned it! What a great find!"
    valerie f.
  • "Brought my 3.5 year old terrier (Appa) here this evening due to some really bad skin issues he's started having recently. I had a hard time picking a vet because pets are basically family. I was so anxious I'd be unhappy or not like the staff. I've heard so many horror stories from people who've gone to terrible vets. My concerns never became a reality because I chose to go here.

    My experience was perfect. The staff: From the gentleman that took my call in the morning and set up the appointment, to the girl that checked me in when I arrived, to Christine the vet tech that helped me the whole time, and Dr. Sohi. Everyone was wonderful."
    Thomas C.
  • "All the reviews are so great I almost feel bad leaving them only a one star review...

    I brought my dog here after she fell down and hurt her leg. They were really accommodating and helped us but the wait time was incredibly long?? We brought my dog in around morning time and when I went back around 6pm they said my dog wasn't even seen yet.. and when I asked why they said the doctor stepped out. We then came back just before their closing time and picked up my dog. This is where things started going downhill. Once we're back home I noticed that they left the IV in my dogs leg.. so I gave them a call and they told me they forgot to take it out. How do you forget to take out a needle from my dogs leg?? When you're already wrapping up the other leg??? They said you can bring her in tonight or tmrw and we can take it out. Okay thanks LOL. When we left the clinic they told us to expect a phone call from them in 2 days, so we waited."
    Coco C.
  • "Never wrote a review, but City Pet Hospital deserves it! The place was neat and clean, staffs and the doctor were super friendly, gave my baby a free exam, and didn't push us for unnecessary services. Plus, Christine was extremely helpful and provided me with the info I needed. Great pet hospital! Would definitely recommend to friends and family."
    Nan C.
  • "Really impressed with the vet. He gave me suggestions for preventing issues requiring anal gland expression - it's been an issue the 14 years I've had Jack Russells and I've never had a vet suggest adding fiber to their diet. So far, so good. The office staff was pleasant. We did have to wait awhile, but they are also less expensive than the other vets I've been to in the Bay Area, and I think they'd had some emergencies in before we arrived for our appointment."
    Lee B.
  • "My cat had bladder blocked and needs an emergency care. We went to Nor Cal Veterinary Emergency first and they gave us an estimation of 5000+ bill and they keep pushing us with "Your cat must stay here or die", which makes me extremely uncomfortable, Just got a feeling of "They care money Only".
    Fortunately, we found City Pet Hospital is still open latThe doctortor gave us an estimation and willing to do his best without saying "You must stay with me" it is totally your choice. Finally, we paid 3000+ bill and my cat is now back to normal. Thanks a lot to Doctor."
    ZY Y.
  • "I've always struggled with one of my dogs when it comes to vaccination, nail trims or just check ups.So I often try to postpone any veterinarian visits as long as possible, until I find a place that I feel would work with me and my dogs fear/anxiety/aggression.

    I was browsing online for a pet hospital for reviews and stumbled through their yelp page. I wasn't sure at first if I should trust the reviews that are on here but since I saw that they were giving out free time check ups, I might as well try it out.

    I called and explained my situation and concerns (which was mainly about nail trimming.) I was told that we should come in for a check up and then see what they can do.

    The day comes and I bring in Chela, not knowing what to expect. I checked in and sat down. My dog started hearing other dogs and was becoming scared, which the staff noticed and allowed us to wait in an empty room. I will admit that there was a bit of a wait which started to make me uncomfortable at first."
    Michelle S.
  • "I've been looking for a vet/hospital that offers all services - vaccinations, check ups, tests and dental cleaning. I've been taking her to Vetco for vaccines and check up but felt like I needed to find a better facility since what they have are incomplete and vet changes every time you come in. I checked Yelp and found City Pet Hospital, which is much closer to our home so we decided to give it a try. I set up an appointment online, came in, gave Serena an exam while we're inside the same room. They were very thorough with the services they are recommending to my dog, Serena. They were not pushy about their services, and let you decide what you want to get for your furr baby. What I like best is they give you an option if you want them to do vaccinations in front of you, or if you want them to take your pet in a different room."
    Hanz P.
  • "I'm very grateful that I found a great pet hospital for my cat. I love their service and honesty.

    The doctor and staffs were patiently explaining every details. They gently treat my cat and carefully taught me how to clean my cat's ear disease. They've also done the lab work and vaccine quickly.

    Got vaccinated and ear examined today, and will come back soon for my cat's further treatment.
    Thanks for all the great service!!"
    Yoyo L.
  • "Great service !!! , our dog Leo wasn't feeling good we wanted a place close by and saw the great reviews ! . Dr Bikram Sohi was super nice and showed great knowledge and concern for our baby Leo . Also staff are super friendly and show professional service .
    Would we come here again ? Yes ! In a heartbeat !"
    Susan L.
  • "Was there on christmas vacation from San Diego when our Boxer Optimus had developed a bloodshot eye and was weeping. We were not familiar with the local vets and relied on reviews on Yelp. We were very happy we relied on the reviews. We called and they were able to squeeze him in that afternoon. We went in and were greeted right away. The doctor performed a full examination on him and was very thorough. He asked about his diet and previous heath history. The entire staff was very friendly. I highly reccomend them, hopefilly we wont have to visit them professionally again but if we do, we will be confident it will be good treatment."
    Matt M.
  • "An exam and a vaccination were available the same day I called, Saturday. The staff was super friendly and thoughtful (even called me back as requested to let me know that an earlier appointment had become available).

    The exam went well. When the scale showed that my cat weighed a pound less than she usually does, got a different scale, to see whether it was the cat or the scale (it was the cat). I thought it was sweet of them.

    The doctor was thorough and efficient, suggested many things that my cat might need but wasn't pushy, which, being a minimalist, I appreciated.

    Was also impressed that it was the first hospital my cat and I have ever been where they offered to vaccinate her out back OR in the exam room where I was. Given that I hate letting my cat out of sight and also that she's FIV+ so I like to minimize her exposure to places that are accessible to other cats, I really appreciated that."
    Marina M.
  • "I came upon City Pet Hospital via yelp as I was looking for a vet that could take my puppy sooner than my usual vet could since they canceled my appointment with no reason nor apology. I had an issue that I was worried about and wanted her to be seen sooner than later. Called on a Saturday afternoon and they were able to schedule her in on Sunday afternoon. I was very relieved."
    Jenniffer T.
  • "Dr Sophie incredible!
    They took us in as walk in Sunday night after looking for any clinic open in weekend found city pet hospital. Every one in city pet really care about your pet front desk and techs all amazing.they safe my dog life after hit by car they have all diagnostic in site give you result with no time. My dog doing great now.
    Thanks city pet.love you so much."
    Ghada B.

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